Term and Conditions

At Winter Gifts Market, we specialize in creating magical seasonal decorations and gifts that bring storytelling charm to your home. Our commitment is to make your experience as joyful as the decorations we offer.

1. Acceptance of Terms

By accessing and using wintergiftsmarket.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.

2. User Obligations and Responsibilities

As a user of our Site, you agree to:

• Provide accurate, current, and complete information when making a purchase
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the Site only for lawful purposes and in accordance with these Terms
• Not use the Site in any way that could damage, disable, or impair our services
• Not attempt to gain unauthorized access to any portion of the Site
• Be responsible for all activities that occur under your account

3. Products and Services Description

Winter Gifts Market offers seasonal home decorations including:

• Bells, Box Block Signs, Candle Rings, Candles
• Melts & Warmers, Christmas decorations, Figurines
• Flameless Candles, Floral arrangements, Garland
• Gnomes, Kitchen Textiles, Ornaments, Pillows
• Signs, Spheres, and other seasonal items

We strive to accurately display our products, including colors and details. However, actual colors may vary slightly due to monitor settings. Product availability is subject to change without notice.

4. Order and Payment Terms

Order Processing

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time without notice, but changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing payment information, you represent that you have the right to use the payment method.

Shipping

Please allow 1-2 business days for order processing before shipment.

We offer two shipping options:

• Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50. Shipped via EMS. Delivery within 15-25 business days after shipment.

We ship worldwide except to parts of Asia and certain remote regions. Delivery times may vary during peak seasons and are subject to carrier availability and customs processing.

5. Returns and Refunds

We want you to be completely delighted with your seasonal treasures. Please review our return policy carefully.

Return Timeframe

We accept returns and exchanges for most items within 15 days of receipt. All returned items must be in original condition: unused, unwashed, with all original tags and packaging intact.

Return Process

1. Contact us at [email protected] within 15 days of receiving your order, including your order number and reason for return.
2. We’ll respond within 2 business days with return authorization and instructions.
3. Securely package the item(s) in original packaging and ship to the address provided.
4. Once we receive and inspect your return, we’ll process your refund or exchange within 5 business days.

Refunds

Refunds will be issued to the original payment method:

• Credit card payments: 5-10 business days after we process your return
• PayPal payments: 3-5 business days after we process your return

Original shipping fees are non-refundable. For exchanges, we’ll cover standard shipping to send your new item.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective item).

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately at [email protected] with photos of the damage and your order number. We’ll gladly send a replacement or issue a full refund, including shipping costs.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, and product descriptions, is the property of Winter Gifts Market or our content suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Winter Gifts Market name and logo are trademarks of our company.

7. Limitation of Liability

Winter Gifts Market shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use the Site
• Any products purchased through the Site
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the Site

Our total liability to you for all claims related to the Site and products shall not exceed the amount you paid for the products at issue.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site after any changes indicates your acceptance of the revised terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Thank you for choosing Winter Gifts Market to help create your magical seasonal celebrations!

Happy decorating,

The Winter Gifts Market Team